Artificial Intelligence

CBSE Class 9 Employability Skills Unit 1 Communication Skills MCQs with Answers (2026–27) | 25 Important Questions

Class 9 · Artificial Intelligence

CBSE Class 9 Employability Skills Unit 1 Communication Skills MCQs with Answers (2026–27)

Practice 25 important multiple-choice questions (MCQs) from Unit 1: Communication Skills of the CBSE Class 9 Employability Skills curriculum. These MCQs are based on the latest CBSE syllabus (2026–27) and include detailed answers with explanations to help students prepare for Unit Tests, Half-Yearly, Annual Examinations, and competency-based assessments.

Topics Covered

  • Introduction to Communication
  • 7Cs of Effective Communication
  • Barriers to Communication
  • Verbal Communication
  • Public Speaking (3Ps)
  • Non-Verbal Communication
  • Visual Communication
  • Writing Skills – Parts of Speech
  • Writing Skills – Sentences
  • Pronunciation Basics (Phonetics)
  • Greetings and Self Introduction
  • Asking Questions (5W+1H)
  • Open-ended and Close-ended Questions

CBSE Exam Tip: Students should focus on the 7Cs of communication, barriers to communication, verbal and non-verbal communication, parts of speech, sentence types, greetings, phonetics, and questioning techniques. These concepts are frequently tested in MCQs and competency-based questions.


MCQs with Answers


Q1. The word "Communication" is derived from the Latin word commūnicāre, which means:

A. To talk
B. To share
C. To listen
D. To write

Show Answer

Answer: B. To share

Explanation: The word commūnicāre means "to share." Communication is the process of sharing information, ideas, thoughts, or feelings between people.


Q2. Which of the following is an example of receiving information?

A. Writing a letter
B. Speaking to a friend
C. Listening to music or a podcast
D. Giving a presentation

Show Answer

Answer: C. Listening to music or a podcast

Explanation: Communication is a two-way process. Listening and reading are examples of receiving information, while speaking and writing are examples of sending information.


Q3. According to the 7Cs of effective communication, "Concise" means:

A. Being respectful and polite
B. Using exact facts and figures
C. Using simple words and saying only what is needed
D. Giving complete information only

Show Answer

Answer: C. Using simple words and saying only what is needed

Explanation: Concise communication avoids unnecessary words and presents information in a short, clear, and meaningful manner.


Q4. A student avoids asking questions in class because of poor marks received earlier. This is an example of which communication barrier?

A. Language Barrier
B. Past Experience
C. Prejudice
D. Environmental Barrier

Show Answer

Answer: B. Past Experience

Explanation: Negative past experiences may reduce confidence and prevent effective communication.


Q5. Thinking that "Nobody in my class likes me" without any evidence is an example of:

A. Prejudice
B. Feelings
C. Culture
D. Language

Show Answer

Answer: A. Prejudice

Explanation: Prejudice means having fixed opinions or assumptions about people or situations that affect communication.


Q6. Which type of communication uses words to share information?

A. Visual Communication
B. Non-Verbal Communication
C. Verbal Communication
D. Symbolic Communication

Show Answer

Answer: C. Verbal Communication

Explanation: Verbal communication involves speaking or writing using words to communicate ideas and information.


Q7. The "3Ps" technique for effective public speaking stands for:

A. Plan, Prepare, Present
B. Prepare, Practice, Perform
C. Prepare, Pronounce, Present
D. Plan, Practice, Play

Show Answer

Answer: B. Prepare, Practice, Perform

Explanation: Good public speaking requires preparation of the content, regular practice, and confident performance before the audience.


Q8. Which of the following is a positive example of non-verbal communication?

A. Looking away while someone is speaking
B. Wrinkling the forehead unnecessarily
C. Nodding while listening
D. Crossing arms angrily

Show Answer

Answer: C. Nodding while listening

Explanation: Nodding shows attention, understanding, and interest in what the speaker is saying.


Q9. An upright body posture generally reflects:

A. Fear
B. Confidence
C. Anger
D. Nervousness

Show Answer

Answer: B. Confidence

Explanation: Standing or sitting upright demonstrates confidence, attentiveness, and professionalism.


Q10. Which type of communication uses signs, symbols, and traffic signals to convey information?

A. Oral Communication
B. Written Communication
C. Visual Communication
D. Verbal Communication

Show Answer

Answer: C. Visual Communication

Explanation: Visual communication uses pictures, symbols, diagrams, charts, and signs to communicate messages quickly and effectively.


Q11. A group of words that expresses a complete thought is called a:

A. Phrase
B. Sentence
C. Paragraph
D. Clause

Show Answer

Answer: B. Sentence

Explanation: A sentence is a group of words that expresses a complete idea or thought and usually contains a subject and a verb.


Q12. According to the MINTS rule, which word should always be written with a capital letter?

A. School
B. India
C. I
D. Teacher

Show Answer

Answer: C. I

Explanation: The pronoun "I" is always written in capital letters, regardless of where it appears in a sentence.


Q13. Which punctuation mark is used to express strong emotions such as surprise or excitement?

A. Full Stop (.)
B. Comma (,)
C. Question Mark (?)
D. Exclamation Mark (!)

Show Answer

Answer: D. Exclamation Mark (!)

Explanation: An exclamation mark is used to express strong feelings such as joy, surprise, excitement, or anger.


Q14. Which part of speech is used in place of a noun?

A. Verb
B. Adjective
C. Pronoun
D. Adverb

Show Answer

Answer: C. Pronoun

Explanation: A pronoun replaces a noun to avoid repetition. Examples include he, she, they, we, and it.


Q15. Which part of speech describes an action?

A. Noun
B. Verb
C. Adverb
D. Conjunction

Show Answer

Answer: B. Verb

Explanation: A verb expresses an action, occurrence, or state of being. Examples include run, write, eat, and think.


Q16. In the sentence "Sanjay plays football." who is the subject?

A. Sanjay
B. Plays
C. Football
D. Plays football

Show Answer

Answer: A. Sanjay

Explanation: The subject is the person, place, or thing performing the action. Here, Sanjay is performing the action of playing.


Q17. Which type of object answers the questions "to whom" or "for whom"?

A. Subject
B. Direct Object
C. Indirect Object
D. Predicate

Show Answer

Answer: C. Indirect Object

Explanation: An indirect object tells to whom or for whom the action is performed.


Q18. A sentence in which the subject receives the action is written in:

A. Active Voice
B. Passive Voice
C. Imperative Mood
D. Interrogative Form

Show Answer

Answer: B. Passive Voice

Explanation: In passive voice, the subject receives the action instead of performing it.


Q19. What is the main purpose of an imperative sentence?

A. To ask a question
B. To express a strong feeling
C. To give an order, instruction, or request
D. To provide information only

Show Answer

Answer: C. To give an order, instruction, or request

Explanation: Imperative sentences are used to give commands, instructions, advice, or polite requests.


Q20. What is Phonetics?

A. The study of grammar
B. The study of writing skills
C. The study of sounds made during speech
D. The study of body language

Show Answer

Answer: C. The study of sounds made during speech

Explanation: Phonetics is the branch of language study that deals with the sounds produced while speaking.


Q21. Which of the following is a type of sound used in English pronunciation?

A. Vowel sounds
B. Diphthong sounds
C. Consonant sounds
D. All of the above

Show Answer

Answer: D. All of the above

Explanation: English pronunciation consists of vowel sounds, diphthong (combination vowel) sounds, and consonant sounds. Learning these sounds improves pronunciation and spoken communication.


Q22. You meet your close friends at a shopping mall. Which greeting is the most appropriate?

A. Good morning, Sir
B. Hi
C. Dear Madam
D. How do you do?

Show Answer

Answer: B. Hi

Explanation: "Hi" is an informal greeting commonly used with friends, classmates, and family members.


Q23. What is a signature?

A. Your first name written in capital letters
B. Your name written by hand in a unique style
C. Your date of birth
D. Your postal address

Show Answer

Answer: B. Your name written by hand in a unique style

Explanation: A signature is a person's handwritten name or mark used to verify identity on documents and forms.


Q24. In the 5W + 1H questioning technique, the letter H stands for:

A. Help
B. Home
C. How
D. Hurry

Show Answer

Answer: C. How

Explanation: The 5W + 1H method includes Who, What, When, Where, Why, and How, helping gather complete information.


Q25. Questions that can usually be answered with "Yes" or "No" are called:

A. Open-ended Questions
B. Close-ended Questions
C. Descriptive Questions
D. Analytical Questions

Show Answer

Answer: B. Close-ended Questions

Explanation: Close-ended questions have limited possible answers, generally "Yes" or "No", whereas open-ended questions encourage detailed responses.


❓ Quick Revision

  • Communication means sharing information, ideas, thoughts, and feelings.
  • Follow the 7Cs of Communication: Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous.
  • Communication barriers include Language, Prejudice, Past Experience, Feelings, Culture, and Environment.
  • Verbal Communication uses words, while Non-Verbal Communication includes facial expressions, gestures, posture, eye contact, and body language.
  • The 3Ps of Public Speaking are Prepare, Practice, and Perform.
  • Remember the MINTS rule for capitalization and use correct punctuation marks.
  • Important grammar topics include Parts of Speech, Subject, Verb, Object, Active Voice, Passive Voice, and Imperative Sentences.
  • Phonetics is the study of speech sounds.
  • The 5W + 1H questioning technique includes Who, What, When, Where, Why, and How.
  • Open-ended questions require detailed answers, while Close-ended questions are generally answered with "Yes" or "No".

? Exam Tip

For the CBSE Class 9 Employability Skills examination, focus on the 7Cs of Communication, barriers to communication, verbal and non-verbal communication, the 3Ps of public speaking, parts of speech, sentence types, phonetics, greetings, signatures, and the 5W + 1H questioning technique. These concepts are frequently tested in MCQs, competency-based questions, and practical communication activities.