Artificial Intelligence

CBSE Class 10 Employability Skills Unit 1 Communication Skills MCQs with Answers (2026–27)

Class 10 · Artificial Intelligence

Preparing for your CBSE Class 10 Employability Skills Examination? This comprehensive collection of 30 Multiple Choice Questions (MCQs) from Unit 1 – Communication Skills is designed according to the latest CBSE 2026–27 syllabus.

These MCQs cover all important concepts including methods of communication, verbal communication, non-verbal communication, communication cycle, feedback, barriers to communication, the 7 Cs of communication, writing skills, parts of speech, sentence structure, active and passive voice, and different types of sentences.

Each question includes:

  • ✔ Correct Answer
  • ✔ Detailed Explanation
  • ✔ Why the Other Options are Incorrect
  • ✔ CBSE Exam-Oriented Approach

Topics Covered

  • Communication and its Importance
  • Methods of Communication
  • Communication Cycle
  • Verbal Communication
  • Non-Verbal Communication
  • Visual Communication
  • Feedback
  • 7 Cs of Effective Communication
  • Barriers to Effective Communication
  • Overcoming Communication Barriers
  • Writing Skills
  • Capitalization Rules (TINS)
  • Parts of Speech
  • Sentence Structure
  • Types of Sentences
  • Active and Passive Voice

? Exam Tip: Communication Skills is one of the highest-scoring units in Employability Skills. Most CBSE questions are application-based and competency-based. Focus on understanding the concepts instead of memorizing definitions.

CBSE Class 10 Employability Skills Unit 1 Communication Skills MCQs with Answers

Q1. The word "Communication" is derived from the Latin word communicare, which means:

A. To talk
B. To share
C. To listen
D. To write

Show Answer & Explanation

Correct Answer: B. To share

Explanation: The word communication originates from the Latin word communicare, meaning "to share". Communication involves sharing information, ideas, thoughts, and feelings between people.

Why other options are incorrect:

  • A. Talking is only one method of communication.
  • C. Listening is an important part of communication but not its meaning.
  • D. Writing is only one mode of communication.

Q2. Which of the following is NOT one of the three basic parts of communication?

A. Transmitting
B. Feedback
C. Recording
D. Listening

Show Answer & Explanation

Correct Answer: C. Recording

Explanation: The three basic parts of communication are transmitting the message, listening (understanding), and feedback.

Why other options are incorrect:

  • A. Transmitting is an essential part of communication.
  • B. Feedback completes the communication cycle.
  • D. Listening helps understand the message correctly.

Q3. In the communication cycle, the person who starts the communication is called the:

A. Receiver
B. Channel
C. Sender
D. Decoder

Show Answer & Explanation

Correct Answer: C. Sender

Explanation: The sender initiates communication by creating and transmitting the message to the receiver.

Why other options are incorrect:

  • A. The receiver accepts and interprets the message.
  • B. A channel is the medium through which the message travels.
  • D. Decoding is the process of understanding the received message.

Q4. You want to apply for leave in your office. Which method of communication is the most appropriate?

A. Poster
B. Blog
C. E-mail
D. Notice Board

Show Answer & Explanation

Correct Answer: C. E-mail

Explanation: E-mail is a formal and convenient method for official communication such as leave applications.

Why other options are incorrect:

  • A. Posters are used for public announcements.
  • B. Blogs are meant for sharing articles online.
  • D. Notice boards display information for groups, not individual requests.

Q5. Which communication method is considered the most effective because body language can also be observed?

A. Face-to-face communication
B. Telephone conversation
C. E-mail
D. Notice

Show Answer & Explanation

Correct Answer: A. Face-to-face communication

Explanation: Face-to-face communication allows the receiver to observe facial expressions, gestures, posture, and eye contact, making communication more effective.

Why other options are incorrect:

  • B. Telephone communication lacks visual cues.
  • C. E-mails do not convey body language.
  • D. Notices provide one-way communication only.

Q6. Which of the following is NOT a factor considered while choosing a method of communication?

A. Target audience
B. Cost
C. Personal preference of the sender
D. Urgency of the message

Show Answer & Explanation

Correct Answer: C. Personal preference of the sender

Explanation: The choice of communication method depends on factors like audience, cost, type of information, and urgency—not merely the sender's personal preference.

Why other options are incorrect:

  • A. Audience determines the appropriate communication channel.
  • B. Cost is an important consideration.
  • D. Urgency influences the choice of communication method.

Q7. A manager discussing performance individually with an employee is an example of:

A. Public Communication
B. Interpersonal Communication
C. Small Group Communication
D. Visual Communication

Show Answer & Explanation

Correct Answer: B. Interpersonal Communication

Explanation: Interpersonal communication occurs between two individuals through one-to-one interaction.

Why other options are incorrect:

  • A. Public communication involves a large audience.
  • C. Small group communication involves more than two people.
  • D. Visual communication uses signs, charts, and images.

Q8. Which type of communication involves one person addressing a large audience?

A. Interpersonal Communication
B. Public Communication
C. Written Communication
D. Visual Communication

Show Answer & Explanation

Correct Answer: B. Public Communication

Explanation: Public communication takes place when one individual communicates with a large group, such as during speeches or election campaigns.

Why other options are incorrect:

  • A. Interpersonal communication is between two people.
  • C. Written communication is a mode, not the audience size.
  • D. Visual communication uses pictures and symbols.

Q9. Which is a disadvantage of verbal communication?

A. Immediate feedback is not possible.
B. Body language cannot be used.
C. Wrong choice of words may create confusion.
D. It is always expensive.

Show Answer & Explanation

Correct Answer: C. Wrong choice of words may create confusion.

Explanation: If suitable words are not chosen during verbal communication, the receiver may misunderstand the intended message.

Why other options are incorrect:

  • A. Verbal communication usually provides immediate feedback.
  • B. Face-to-face verbal communication includes body language.
  • D. Verbal communication is not necessarily expensive.

Q10. According to communication studies, approximately what percentage of communication is conveyed through body language and facial expressions?

A. 7%
B. 38%
C. 55%
D. 93%

Show Answer & Explanation

Correct Answer: C. 55%

Explanation: Research commonly cited in communication studies states that about 55% of communication is conveyed through body language, while tone of voice contributes about 38%, and words about 7%.

Why other options are incorrect:

  • A. 7% refers to spoken words.
  • B. 38% refers to tone and voice.
  • D. 93% represents the combined contribution of body language and tone, not body language alone.

Q11. Which of the following is considered a positive facial expression during communication?

A. Rolling your eyes
B. Frowning unnecessarily
C. Maintaining relaxed eye contact
D. Looking away continuously

Show Answer & Explanation

Correct Answer: C. Maintaining relaxed eye contact

Explanation: Maintaining relaxed eye contact shows confidence, attentiveness, sincerity, and respect during communication.

Why other options are incorrect:

  • A. Rolling your eyes shows disrespect or impatience.
  • B. Unnecessary frowning gives a negative impression.
  • D. Looking away repeatedly may indicate nervousness or lack of interest.

Q12. A straight and upright body posture generally indicates:

A. Fear
B. Weakness
C. Confidence
D. Laziness

Show Answer & Explanation

Correct Answer: C. Confidence

Explanation: Standing or sitting upright reflects confidence, professionalism, and positive body language.

Why other options are incorrect:

  • A. Fear is usually reflected through nervous body movements.
  • B. Weakness is often shown by slouching.
  • D. Laziness is not represented by an upright posture.

Q13. Which aspect of communication is known as Paralanguage?

A. Handshake
B. Tone, speed, and volume of voice
C. Facial expressions only
D. Written words

Show Answer & Explanation

Correct Answer: B. Tone, speed, and volume of voice

Explanation: Paralanguage refers to vocal features such as tone, pitch, speed, volume, and pauses, which influence the meaning of spoken communication.

Why other options are incorrect:

  • A. A handshake is body language.
  • C. Facial expressions are part of non-verbal communication.
  • D. Written words are part of written communication.

Q14. What is a major advantage of Visual Communication?

A. It requires knowledge of many languages.
B. It is difficult to understand.
C. It can be understood regardless of language.
D. It is used only for advertising.

Show Answer & Explanation

Correct Answer: C. It can be understood regardless of language.

Explanation: Visual communication uses symbols, signs, charts, and pictures that can often be understood universally without language barriers.

Why other options are incorrect:

  • A. Visual communication minimizes language dependence.
  • B. It is generally easy to understand.
  • D. It is used in many fields besides advertising.

Q15. A "No Entry" traffic sign is an example of:

A. Written Communication
B. Verbal Communication
C. Visual Communication
D. Interpersonal Communication

Show Answer & Explanation

Correct Answer: C. Visual Communication

Explanation: Traffic signs communicate information through symbols and images, making them examples of visual communication.

Why other options are incorrect:

  • A. Written communication mainly uses words.
  • B. Verbal communication involves spoken words.
  • C. Visual communication uses signs and symbols.
  • D. Interpersonal communication occurs between individuals.

Q16. Which type of feedback may indicate disagreement or lack of interest without saying anything?

A. Positive Feedback
B. Constructive Feedback
C. No Feedback
D. Appreciative Feedback

Show Answer & Explanation

Correct Answer: C. No Feedback

Explanation: Remaining silent or giving no response may indicate disagreement, confusion, or lack of interest.

Why other options are incorrect:

  • A. Positive feedback encourages good performance.
  • B. Constructive feedback provides suggestions for improvement.
  • D. Appreciative feedback expresses praise.

Q17. "Excellent presentation! Your explanation was very clear." This is an example of:

A. Negative Feedback
B. Positive Feedback
C. No Feedback
D. Delayed Feedback

Show Answer & Explanation

Correct Answer: B. Positive Feedback

Explanation: Positive feedback appreciates good performance and motivates people to continue doing well.

Why other options are incorrect:

  • A. Negative feedback focuses on mistakes.
  • C. No feedback means no response.
  • D. Delayed feedback refers to timing, not appreciation.

Q18. Effective feedback should always be:

A. General and delayed
B. Harsh and lengthy
C. Specific, timely, and polite
D. Opinion-based only

Show Answer & Explanation

Correct Answer: C. Specific, timely, and polite

Explanation: Effective feedback is clear, given at the right time, and communicated respectfully.

Why other options are incorrect:

  • A. Delayed and general feedback is less effective.
  • B. Harsh feedback may discourage the receiver.
  • D. Feedback should be based on facts, not just opinions.

Q19. In the 7 Cs of Communication, "Concise" means:

A. Using difficult vocabulary
B. Including unnecessary details
C. Using simple words and only necessary information
D. Speaking for a long time

Show Answer & Explanation

Correct Answer: C. Using simple words and only necessary information

Explanation: Concise communication is brief, clear, and avoids unnecessary repetition.

Why other options are incorrect:

  • A. Difficult words may confuse the receiver.
  • B. Unnecessary details reduce clarity.
  • D. Lengthy communication is not concise.

Q20. Which communication barrier is caused by factors such as noise, distance, or poor lighting?

A. Linguistic Barrier
B. Organisational Barrier
C. Physical Barrier
D. Cultural Barrier

Show Answer & Explanation

Correct Answer: C. Physical Barrier

Explanation: Physical barriers are environmental obstacles like noise, distance, poor lighting, or faulty equipment that interfere with communication.

Why other options are incorrect:

  • A. Linguistic barriers relate to language differences.
  • B. Organisational barriers arise from company hierarchy or rules.
  • D. Cultural barriers result from differences in beliefs, customs, or traditions.

Q21. Using technical jargon or regional slang that the receiver cannot understand is an example of which communication barrier?

A. Physical Barrier
B. Linguistic Barrier
C. Cultural Barrier
D. Organisational Barrier

Show Answer & Explanation

Correct Answer: B. Linguistic Barrier

Explanation: Linguistic barriers occur when the sender and receiver cannot understand each other because of language differences, technical terms, or regional slang.

Why other options are incorrect:

  • A. Physical barriers relate to environmental conditions.
  • C. Cultural barriers arise due to differences in traditions and beliefs.
  • D. Organisational barriers result from workplace hierarchy or policies.

Q22. Strict organisational hierarchy and company rules may create which type of communication barrier?

A. Physical Barrier
B. Linguistic Barrier
C. Organisational Barrier
D. Personal Barrier

Show Answer & Explanation

Correct Answer: C. Organisational Barrier

Explanation: Organisational barriers arise because of formal structures, hierarchy, and policies that may restrict the free flow of communication.

Why other options are incorrect:

  • A. Physical barriers are caused by environmental factors.
  • B. Linguistic barriers are related to language.
  • D. Personal barriers involve individual attitudes or emotions.

Q23. Which of the following is the best way to overcome communication barriers?

A. Use difficult technical terms.
B. Assume the receiver already understands everything.
C. Use simple language and appropriate visuals.
D. Avoid asking for feedback.

Show Answer & Explanation

Correct Answer: C. Use simple language and appropriate visuals.

Explanation: Simple language, visual aids, active listening, and encouraging feedback help overcome communication barriers effectively.

Why other options are incorrect:

  • A. Difficult terminology may confuse the receiver.
  • B. Assumptions often lead to misunderstandings.
  • D. Feedback is essential to confirm understanding.

Q24. According to the TINS rule of capitalization, the letter "N" stands for:

A. Numbers
B. Names
C. Notes
D. Nouns

Show Answer & Explanation

Correct Answer: B. Names

Explanation: TINS stands for Titles, I, Names, and Starting letter of a sentence.

Why other options are incorrect:

  • A. Numbers are not included in the TINS rule.
  • C. Notes are unrelated to capitalization rules.
  • D. Only proper names are specifically included under "N".

Q25. Which part of speech is used in place of a noun?

A. Adjective
B. Pronoun
C. Verb
D. Adverb

Show Answer & Explanation

Correct Answer: B. Pronoun

Explanation: A pronoun replaces a noun in a sentence. Examples include he, she, they, we, and it.

Why other options are incorrect:

  • A. An adjective describes a noun.
  • C. A verb expresses an action or state.
  • D. An adverb modifies a verb, adjective, or another adverb.

Q26. In the sentence "Kavita quickly read her book.", the word "quickly" is a:

A. Adjective
B. Adverb
C. Verb
D. Noun

Show Answer & Explanation

Correct Answer: B. Adverb

Explanation: "Quickly" describes how the action of reading was performed, making it an adverb.

Why other options are incorrect:

  • A. Adjectives describe nouns or pronouns.
  • C. The verb is "read".
  • D. "Quickly" is not the name of a person, place, or thing.

Q27. Words such as "and", "but", and "because" are known as:

A. Articles
B. Conjunctions
C. Prepositions
D. Interjections

Show Answer & Explanation

Correct Answer: B. Conjunctions

Explanation: Conjunctions join words, phrases, or clauses to form meaningful sentences.

Why other options are incorrect:

  • A. Articles include "a", "an", and "the".
  • C. Prepositions show the relationship between nouns and other words.
  • D. Interjections express sudden emotions.

Q28. In a sentence, the person or thing that receives the action is called the:

A. Subject
B. Predicate
C. Object
D. Modifier

Show Answer & Explanation

Correct Answer: C. Object

Explanation: The object receives the action performed by the subject in a sentence.

Why other options are incorrect:

  • A. The subject performs the action.
  • B. The predicate contains the verb and information about the subject.
  • D. A modifier provides additional description.

Q29. Which of the following is written in the Passive Voice?

A. Radha is reading a book.
B. Ali changed the flat tyre.
C. The entire house was painted by Ravi.
D. He is throwing the ball.

Show Answer & Explanation

Correct Answer: C. The entire house was painted by Ravi.

Explanation: In the passive voice, the subject receives the action. Here, the house receives the action of being painted.

Why other options are incorrect:

  • A. The subject performs the action (active voice).
  • B. This sentence is in active voice.
  • D. The subject performs the action.

Q30. A sentence that gives an order, command, or request is known as a(n):

A. Declarative Sentence
B. Interrogative Sentence
C. Exclamatory Sentence
D. Imperative Sentence

Show Answer & Explanation

Correct Answer: D. Imperative Sentence

Explanation: Imperative sentences are used to give commands, instructions, requests, or advice. Example: "Please close the door."

Why other options are incorrect:

  • A. Declarative sentences make statements.
  • B. Interrogative sentences ask questions.
  • C. Exclamatory sentences express strong emotions.

? Quick Revision

  • Communication means sharing information, ideas, and feelings.
  • The three basic parts of communication are Transmitting, Listening, and Feedback.
  • Communication can be Verbal, Non-verbal, Written, and Visual.
  • Body language, facial expressions, eye contact, posture, and paralanguage are important aspects of non-verbal communication.
  • Effective feedback should be specific, timely, and polite.
  • The 7 Cs of Communication help make messages clear and effective.
  • Major communication barriers include Physical, Linguistic, Cultural, Organisational, and Interpersonal barriers.
  • TINS stands for Titles, I, Names, and Starting letter of a sentence.
  • There are eight parts of speech: Noun, Pronoun, Verb, Adjective, Adverb, Preposition, Conjunction, and Interjection.
  • Common sentence types are Declarative, Interrogative, Imperative, and Exclamatory.

? Exam Tip

For the CBSE Class 11 Employability Skills examination, pay special attention to the communication cycle, methods of communication, verbal vs. non-verbal communication, feedback, barriers to communication, the 7 Cs of communication, parts of speech, active and passive voice, and types of sentences. These topics are frequently tested through objective, competency-based, and application-oriented questions.